Overview
This Privacy Policy describes how OxyDance ("we", "us", "our") collects, uses, and shares information when you use OxyDance Pilot, including our website at oxydancepilot.com, the WordPress plugin, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data We Collect
We collect the following categories of information:
Account Information — When you create an account, we collect your name, email address, and authentication credentials via Clerk, our identity provider.
License & Usage Data — We record your license key, plan type, site URLs where the plugin is activated, and the number of AI generations performed. For Free plan users, this is used to enforce the 3-generation limit. For paid plans, this data helps us provide and improve the Service.
Payment Information — We do not store payment card details. Billing is handled by Polar, which maintains its own privacy policy. We receive order IDs and subscription status from Polar.
Log & Usage Data — Like most web services, we automatically collect server logs including IP addresses, browser type, pages visited, and timestamps. This data is used for security and diagnostics.
Website Analytics — On our marketing website (oxydancepilot.com), we use Umami, a privacy-focused analytics product, hosted as Umami Cloud. It helps us understand aggregated traffic (for example pages viewed, referrer, browser/device type, and general geographic region). Umami is not used for cross-site advertising or building advertising profiles. For details on how Umami handles data, see Umami's privacy policy.
Communications — If you contact us via the contact form or email, we retain that correspondence to resolve your inquiry and improve the Service.
API Keys & AI Data
OxyDance Pilot is a Bring Your Own Key (BYOK) service. All users who use AI generation features must provide their own API key from a supported AI provider (such as Anthropic, OpenAI, Google, xAI, or DeepSeek).
Your API keys never leave your WordPress site:
- Your API keys are stored securely on your own WordPress website — we never have access to them and cannot view or retrieve them
- All AI requests are made directly from your WordPress installation to your chosen AI provider — we never see, intercept, or proxy those requests
- Your prompts, inputs, and any data sent to the AI provider remain entirely between your website and the provider
- All generated results (sections, layouts, code) are saved in your own WordPress database — we do not have access to your generated content
- You can manage, update, or delete your API keys at any time within the plugin settings on your WordPress site
Important: Because API keys and AI communication are handled entirely on your end, we are not responsible for any costs, rate limits, or service issues from your AI provider. Please review your AI provider's privacy policy to understand how they handle your data and prompts.
How We Use Your Data
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and send billing-related communications
- Authenticate you and enforce license and usage restrictions
- Monitor and analyze usage patterns to improve the product
- Send essential service notifications (downtime, security updates, Terms changes)
- Respond to support requests and inquiries
- Comply with legal obligations
We do not use your data for advertising or sell it to third parties for marketing purposes.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. Specific retention periods:
- Account data: retained until account deletion, plus 30 days for recovery
- License and usage data: retained for the life of the license plus 2 years for audit purposes
- API keys: stored only on your own WordPress site — we do not retain them
- Generated content: stored only in your own WordPress database — we do not retain it
- Support communications: retained for 3 years
- Server logs: retained for 90 days
You may request deletion of your account and associated data at any time. See "Your Rights" below.
Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse:
- Encryption in transit (TLS) for all data between your browser and our servers
- API keys and generated content remain on your WordPress site — they are never transmitted to or stored on our servers
- Access controls limiting employee access to personal data
- Regular security reviews of our infrastructure
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to industry-standard best practices. In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable laws, typically within 72 hours of discovery.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Rectification — Request correction of inaccurate data
- Erasure — Request deletion of your personal data ("right to be forgotten")
- Portability — Receive your data in a structured, machine-readable format
- Restriction — Request that we limit how we process your data
- Objection — Object to certain types of processing
- Withdraw consent — Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before fulfilling the request.
Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it promptly. If you believe we may have collected such information, please contact us immediately at [email protected].
Policy Changes
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you by email or by a prominent notice in the Service before the changes take effect.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy team:
- Privacy inquiries: [email protected]
- Contact form: oxydancepilot.com/contact
Please include "Privacy Request" in your email subject line and provide sufficient information to verify your identity. We will respond within 30 days.